Accessibility Statement

Last updated: September 18, 2026

Red Maple K9 Gear is committed to providing an online shopping experience that is accessible and usable for as many people as possible, including people with disabilities.

We are continually working to improve the accessibility, usability, and inclusiveness of our website, products, and online services.

Our accessibility approach

We strive to make the Red Maple K9 Gear website easier to use for all visitors by following generally recognized accessibility best practices and working toward alignment with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, where reasonably practicable.

WCAG is an internationally recognized set of guidelines for making web content more accessible to people with visual, hearing, motor, cognitive, and other disabilities.

Steps we take

We aim to support accessibility through practices that include:

• Using clear, readable website content and consistent navigation
• Providing descriptive text alternatives for meaningful product images where possible
• Using headings and page structure to help visitors navigate content
• Maintaining sufficient color contrast where possible
• Designing buttons, links, form fields, and controls to be understandable and usable
• Reviewing the site on desktop and mobile devices
• Working to improve keyboard navigation and screen-reader compatibility
• Providing product information, sizing guidance, policies, and customer support in written form

Known limitations

While we work to improve accessibility, some content or features may not yet work perfectly for every visitor, device, browser, assistive technology, or accessibility need.

Potential limitations may include:

• Third-party applications, payment providers, embedded content, social-media features, or carrier tracking tools that are not fully controlled by Red Maple K9 Gear
• Product images or older content that may need updated alternative text
• Theme features, product customizations, interactive elements, or checkout features that may depend on Shopify or third-party technology
• Differences in display, color, or functionality across devices and browsers

We are actively reviewing our website and welcome feedback that helps us identify and address barriers.

Need assistance?

If you have trouble accessing any part of our website, need help placing an order, require product information in an alternative format, or would like to report an accessibility issue, please contact us.

Email: hello@redmaplek9gear.com

When you contact us, please include, if possible:

• The web page or product you were trying to access
• A brief description of the issue
• The device, browser, or assistive technology you were using
• The best way for us to contact you

We will make reasonable efforts to respond and provide assistance or an alternative way to access the information, service, or product you need.

Ongoing improvement

Accessibility is an ongoing effort. As our products, website, and technology evolve, we will continue to review and improve the customer experience.

Thank you for helping us make Red Maple K9 Gear more accessible to everyone.